Zip Line FAQ

There are lots of questions we receive about ziplining and canopy tours. Here are some common questions and answers we have provided you to increase your understanding of these exciting activities. If your question isn't answered here please feel free to contact us by email or phone so we can help you further.

What is zip lining?

Zip lining is an exhilarating way to see the beauty of the forest canopy from a truly unique aerial perspective. Originally developed to allow biologists to observe the natural world high in the formerly inaccessible tree-tops, zip lines are steel wire cables that extend between tree trunks or cliff faces. Participants are securely strapped into a harness which is utilized to slide down one of these cables at an angle of descent that allows riders to reach speeds upwards of thirty miles per hour. The longest cables in the Puerto Vallarta region extend to more than thirteen hundred feet.

How long does it take?

Canopy tours generally last somewhere between two to two-and-a-half hours. The tour length varies for each tour. Combination adventures can of course last longer. Instruction and travel time can add some additional time for each tour.

Is it safe?

Zip lining is a completely safe activity. Our extensively-trained safety experts ensure that all participants are properly outfitted with the latest safety gear, including helmets, gloves and harnesses. Our top-of-the-line equipment is meticulously inspected and maintained. Our first-aid-certified guides have hundreds of hours of safety training under their belt.

Are instructions provided?

Our professional English-fluent guides instruct guests in all proper safety procedures and provide tips for effectively gliding down the zip line.

Can anyone go on zip lines?

Everyone will enjoy the once-in-a-lifetime thrills of ziplining, but some weight, age and height limitations do apply -- remember to inquire about these restrictions when booking your reservation.

What should I wear?

Closed-toe footwear, such as sneakers of hiking boots should be worn. We recommend wearing long pants -- wear a swimsuit underneath for tours that include swimming and water slides. Be sure to tie back long hair. Glasses should be secured with a strap. Make sure you remove any sharp objects from your pockets.

Are there different types of zip line tours?

Each of our tours are unique and can offer additional activities like tequila tasting, water slides, speed boat rides, off road sightseeing, mule riding, rappelling and tree swings. Our tours also vary in length, travel time, and intensity.

What should I expect when I arrive?

Some of our tours provide round-trip transportation from designated pick-up points. Be sure to arrive at these pick-up points or departure areas well before the departure time. From there, you'll be transported to the zip-lining locale in a remote part of the jungle. Once you arrive, you'll notice a series of elevated platforms and zipline cables. You'll then have a brief orientation that includes safety instructions. After orientation, you'll ascend to one of these elevated decks. Our helpful guides will then strap you into a safety harness. Then, get ready for a thrilling treetop adventure tour of gliding through the air at speeds of thirty miles an hour.